Privacy policy

Privacy Policy

This Privacy Policy describes how TRX krown (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or interact with our store, we may collect certain types of information, including:

Personal details such as your name, email address, phone number, and shipping/billing address
Order and payment information when you make a purchase
Device and browsing information such as IP address, browser type, and pages visited
Communication details when you contact our customer support

We only collect information necessary to provide and improve our services.

How We Use Your Information

We use the information we collect to:

Process and deliver your orders
Provide customer support and respond to inquiries
Improve our website, products, and shopping experience
Send order updates, promotions, or important service notifications
Prevent fraud and maintain the security of our store

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences and cart items
Understand how customers use our website
Improve website performance and marketing effectiveness

You can choose to disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Services

We may use trusted third-party services to operate our store, including:

Payment processors
Shipping and logistics providers
Analytics and marketing platforms

These providers only receive the information necessary to perform their services and are expected to protect your data.

We are not responsible for the privacy practices of external websites or services linked from our store.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.